These Terms and Conditions of Use and Services apply to the relationship between Cerebral Certified Solutions and any natural person of legal age who uses the Site for their personal needs as a consumer (hereinafter referred to as "the Learner").
SKILL WAGON LIMITED, a limited liability company under English law, registered in the UK under number 15627219 (VAT: GB469976507), whose registered office is located at 7 Bell Yard, London, WC2A 2 JR, United Kingdom (Hereinafter «Cerebral Certified Solutions»)
Cerebral Certified Solutions customer support can be contacted for any questions or information:
Acceptance of the GTCS is evidenced by a box to be ticked when creating an account on the Website and/or when subscribing to an offer on the Website. The contract entered into with Cerebral Certified Solutions consists solely of the GTCU and the special terms and conditions mentioned at the time of registration or in the order summary when subscribing to a paying offer. In the absence of express acceptance by Cerebral Certified Solutions, any condition to the contrary on the part of the Learner shall be unenforceable against Cerebral Certified Solutions, regardless of the time at which it may have been brought to Cerebral Certified Solutions's attention.
The terms and expressions identified by a capital letter in the context of the Contract shall have the meanings set out below, whether they are used in the singular or in the plural:
Learner: refers to any adult with the legal capacity to contract who registers on the Site as aconsumer.
GCUS: refers to these General Terms and Conditions of Use and Services.
Personal Account: refers to the Learner's personal account on the Site.
Contract: refers to the General Terms and Conditions of Use and Services as well as the specific terms and conditions mentioned at the time of registration or in the order summary when subscribing to a paying offer.
Introductory Offer: Trial offer at £0.50 valid for 48 hours; if the introductory offer is not canceled before the end of the 48-hour period, a monthly subscription of £39.90 will be automatically activated.
Premium offers:
Site: refers to the Internet site accessible at the following address: www.cerebral-certified-solutions.com
5.1 - Conditions for creating a Personal Account : Anyone wishing to register on the Site must meet the following conditions:
5.2 - Creation procedure : To create a personal Account, the Learner must visit the Site and complete the mandatory fields in the registration form. Each Learner may only create one profile for their personal account. Once the form required to create the Account has been completed, a confirmation e-mail is sent to the Learner together with these GTUs and :name's confidentiality policy. By validating the creation of his/her personal Account, the Learner :
5.4 - Deletion of the personal Account: The Learner may terminate his registration on the Site at any time by requesting the deletion of his Account from Cerebral Certified Solutions via the messaging system in his Account. Furthermore, Cerebral Certified Solutions may delete the Learner's Account after 3 years of inactivity and under the conditions set out in article 9.2 below. No reimbursement shall be made in the event of deletion of the Learner's Account through no fault of the Learner.
Cerebral Certified Solutions offers learning services including online tests and downloadable PDF courses.
The essential characteristics of the Services and offers are presented on the Site. However, the Learner may ask questions about the characteristics of an offer by sending a request by email to the following address: contact@cerebral-certified-solutions.com
In all cases, it is the responsibility of the Learner to ensure that the Services correspond to his/her needs. No reimbursement or compensation will be made in the event of an error on the part of the Learner.
Some Services are available free of charge. All you have to do is create an account on the Site. The free services include 2 tests (excluding IQ).
The paid services are as follows:
Cerebral Certified Solutions offers two types of premium offers:
In all cases, prices are expressed in euros and include all taxes.
The Apprentice must carefully read the CGUs and accept them before validating an offer. By validating the subscription to an offer, the Apprentice expressly accepts the CGUs without restriction or reservation. Before validating his subscription, the Apprentice has the possibility to check the details of his order and correct any errors. Once this step is validated, the Apprentice will no longer be able to cancel his order.
Only cards mentioned on the Site are accepted. The Apprentice must indicate the number of his card, the expiration date, the name of the cardholder and the visual cryptogram directly in the area provided for this purpose.
The transmission of personal information and banking data is completely secure using an encryption process for the transmission of payment data. This encryption ensures a high level of security for transactions. This information is only accessible to the payment service provider so that it can contact the Learner's bank. At no time can Cerebral Certified Solutions, or any other third party, access the Learner's banking data.
For the Discovery Offer, payment is made immediately and in a single payment on the day of the order by credit card.
For premium Offers :
Exceptional discounts
Some exceptional discounts on monthly subscriptions may be applied automatically to reward our customers. These offers are limited and do not apply to all users. The selection of beneficiaries is at our discretion.
In accordance with the provisions of article L.121-28 of the Consumer Code, the Apprentice accepts to benefit from the Offer immediately and renounces the exercise of his right of withdrawal. Thereafter, no refund request will be admissible.
The Services are activated immediately after payment of the subscribed offer.
The results of the tests and downloadable courses are available on the Learner's Account. Only the results of the IQ tests are sent by email to the Learner at the address provided at the time of the order.
In case of difficulty, the Apprentice can contact Cerebral Certified Solutions at the following email address: contact@cerebral-certified-solutions.com
Cerebral Certified Solutions undertakes to do everything possible to ensure that the Site is accessible at all times, 24 hours a day and 7 days a week, except during maintenance and maintenance periods as defined below.
The Apprentice can cancel the subscription at the end of the period, without notice and without reason, in the following cases:
In case of cancellation by the Apprentice, it is the latter who must go to the "Unsubscription" section of his Account.
After filling in or confirming the sections provided, the Apprentice accesses, before notifying the cancellation, a page that presents a summary of his cancellation allowing him to check and, if necessary, modify the information provided.
The Apprentice notifies Cerebral Certified Solutions of the cancellation of the subscription by activating a function presented with the mention: "Confirm the cancellation".
In accordance with article L215-1-1 of the Consumer Code, when the Apprentice notifies the cancellation of his subscription, Cerebral Certified Solutions confirms receipt of the notification and informs him, by email and within a reasonable time, of the date on which the subscription ends and the effects of the cancellation.
In the event of the cancellation of the contract before the end of the current period, the next installment will be due in full. In case of cancellation of a subscription by the Apprentice, he can continue to use it until the end of the current subscription period. The subscription will not be renewed at the end of this period.
Cerebral Certified Solutions reserves the right to cancel the Apprentice's subscription and close an Account, by sending an email to the Apprentice, without notice and without indemnity or refund, in the following cases:
The cancellation of the contract by Cerebral Certified Solutions will result in the permanent closure of the corresponding Account. Cerebral Certified Solutions may refuse to open a new Account by the Apprentice.
In accordance with article D.211-3 of the Consumer Code, the Apprentice having the status of consumer is informed that he benefits from the legal guarantee applicable to digital services in the following conditions:
Consumers have a period of two years from the date of supply of the digital content or digital service in which to bring the legal guarantee of conformity into play if a lack of conformity appears. During a period of one year from the date of supply, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.
The legal guarantee of conformity implies an obligation to provide all updates necessary to maintain the conformity of the digital content or service.
The legal guarantee of conformity entitles the consumer to have the digital content or digital service brought into conformity without undue delay following his request, at no cost and without any major inconvenience to him.
The consumer may obtain a reduction in price by keeping the digital content or the digital service, or he may terminate the contract by obtaining a full refund in return for relinquishing the digital content or the digital service, if :
1° The professional refuses to bring the digital content or the digital service into conformity;
2° The compliance of the digital content or the digital service is unjustifiably delayed;
3° The digital content or digital service cannot be brought into conformity at no cost to the consumer;
4° Bringing the digital content or digital service into conformity causes major inconvenience to the consumer;
5° The non-conformity of the digital content or digital service persists despite the trader's unsuccessful attempt to bring it into conformity.
The consumer is also entitled to a reduction in the price or to rescission of the contract where the lack of conformity is so serious as to justify immediate reduction in the price or rescission of the contract. In such cases, the consumer is not obliged to request that the digital content or service be brought into conformity beforehand.
In cases where the lack of conformity is minor, the consumer only has the right to cancel the contract if the contract does not provide for the payment of a price.
Any period during which the digital content or digital service is unavailable for the purpose of bringing it back into conformity suspends the guarantee that remained until the digital content or digital service was supplied in conformity again.
The rights mentioned above result from the application of articles L. 224-25-1 to L. 224-25-31 of the French Consumer Code.
Cerebral Certified Solutions is not liable when the poor performance or non-performance of the obligations resulting from the Contract is attributable either to the Learner, or to the unforeseeable and insurmountable act of a third party to the contract, or to a case of force majeure as defined in the new article 1218 of the Civil Code (hereinafter "Force Majeure").
The Party that suffers from Force Majeure must notify the occurrence without delay to the other Party.
In the event of Force Majeure, if the impediment is temporary, performance of the obligation will be suspended unless the resulting delay justifies termination of the contract.
If the impediment is definitive, the contract shall be terminated ipso jure and the parties shall be released from their obligations under the conditions provided for in the new articles 1351 and 1351-1 of the French Civil Code.
In the event that the responsibility of Cerebral Certified Solutions would be engaged, it is expressly agreed that she would only be liable for the direct damage that the Apprentice will provide proof of in the sense of the new article 1231-4 of the Civil Code.
Cerebral Certified Solutions's privacy policy is available on the Site.
All elements of the Site, whether visual or audio, including the name, logo, graphics, and underlying technology are protected by intellectual property rights such as copyright, trademarks, or patents. They are the exclusive property of Cerebral Certified Solutions or its content providers. Any reproduction, representation, or reuse, in whole or in part, on any medium whatsoever is prohibited. Failure to comply with this prohibition constitutes an infringement that may incur civil and criminal liability for the infringer. Any person who has a personal website and who wishes to place, for personal use, a simple link on their site that directly refers to the Site, must request prior written authorization from Cerebral Certified Solutions, without this authorization being considered as an implicit agreement of affiliation. In all cases, any link must be removed upon simple request from Cerebral Certified Solutions.
It is prohibited to systematically extract and/or reuse parts of the content of the Cerebral Certified Solutions Site without its prior written authorization. In particular, it is prohibited to use data scraping robots, or any other similar data collection or extraction tool to extract (in one or more times), to reuse a substantial part of the Cerebral Certified Solutions Site without its prior written authorization. It is prohibited to create and/or publish your own databases that would contain substantial parts (e.g., prices and lists of offers) of the Cerebral Certified Solutions Site without its prior written authorization.
If one or more stipulations of the GCUS are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain all their force and scope.
Cerebral Certified Solutions reserves the right to make changes to its Terms and Conditions. The Learner will be informed of these changes at least 30 calendar days before the effective date of the new Terms and Conditions. If the Learner fails to accept these changes, the Learner may terminate their registration on the Site.
In case of a claim, the Apprentice can contact Cerebral Certified Solutions via the messaging system provided on the Site or at the address indicated in article 2 of the CGUs. All requests will be processed within a reasonable time.
As a provider located outside the European Union, Cerebral Certified Solutions does not fall under the French mediation centers, nor under the online dispute resolution platform set up by the European Union.
The CGUs are subject to English law. In case of translation, the French version prevails. Cerebral Certified Solutions does not guarantee compliance with the local legislation that would be applicable when the Apprentice accesses the Site from countries other than England.